If you are unsure of something, have a concern regarding your child's education or something that is happening at school; contact the school to discuss the matter. A solution to your concern is always achievable if direct non-threatening contact is made with the school, sooner rather than later. A sensible approach is to identify as clearly as possible what it is you are concerned about. Ensure the information you have is accurate. Remain open-minded and then contact your child's teacher or the Principal to discuss the issue. During the discussion ask questions, and stay calm. Little can be achieved in an atmosphere of hostility and the essential partnership between home and school could be damaged. Teachers will always listen to your concerns, explain what they are doing and why and suggest what steps can be taken to allay your worries. We are confident, through calm, rational discussion, that all problems arising at school can be resolved to the satisfaction of all parties without the need for outside intervention.
Problems between students at school should be placed in perspective and resolved by the students at school without parents coming into the conflict. The Education Act has provisions to protect schools from disruption and to protect teachers and students from abuse by parents with a grievance against them. We welcome any information you can provide that will help us better understand and work with your children. It is particularly helpful to share any problems evident at home that may be affecting a child's performance or behaviour at school.
We are continuously evaluating what we do and appreciate your comments and suggestions to help make your child's day at St Helens as happy and rewarding as is possible.